Customer Reviews

Wow! Amazing staff and installers – 5 stars!

As a resident of McKinney I wanted to support local business, Judy was such a pleasure to work with… Didn’t feel like I was buying carpet it felt more more like a friend or family member helping me make the best decision for my home. She was helpful and offered guidance without being pushy…I ended up with the perfect carpet and I couldn’t be more pleased! Thank you, Judy!

Installation crew: They were extremely professional, and meticulous with the installation… From the way they lead the padding to how they perfectly cut the carpet so that the pattern ran exactly in line with the middle of my stairs and theater… It’s an art for sure and I’m grateful, they did a fantastic job!

Amanda Childress-Kannan

I wanted to express my appreciation for a job well done. Gilbert and Sinea are both craftsmen. Gilbert was very conscientious and was always concerned that we were informed and ok with the plan. They both take great pride in their work and in customer satisfaction.
Floor looks great. Trim work looks great.
We will be in touch when we get ready for carpet.


Tony, your crew from both carpet and vinyl did and excellent job. They were polite and accommodating working around us as we continued our tasks. They cleaned up the space well. The carpet crew was VERY protective of the walls and trim. I appreciate that VERY MUCH. I will recommend Dungan Floors. But even more important your crews can know they held the integrity and pride of your company.

Loretta Baker

From the time we first walked into their location, everyone at Dungan’s was more than helpful and patient with us as we asked questions, reviewed samples, and scheduled measurements. Their installation team was very thorough, were on time and had the work completed on schedule. They even worked with a trim carpenter to come in and do all the baseboard work once the floor was in place. I highly recommend them to anyone looking to purchase and install flooring!

Great company and awesome owners!
Gina Prochelo-Prince

I am dropping you a note to emphasize our satisfaction with the job your installation crew did on Friday the 25th. Jaun was the lead man and kept the job moving, clean and beautifully installed. He was very courteous and answered all our questions. Your help in selecting the proper material for our home was very impressive!

Thank you for a job well done!

Tom and Helen

We are VERY happy with our new floors. They look great. The work was excellent and top quality. Excellent service… Thank you for a job well done!


Stephanie was great to work with. We gave her ideas of what we were looking for and she was able to direct us to some samples that we were able to take home with us. Dungan’s Floors is a local company and there was no stress or pressure to purchase–which I liked. They accommodated us on the insulation date which worked great with my crazy schedule. The installers… well I can’t say enough great things about them. They went above and beyond to make us happy. I would highly recommend Dungans Floors. Give Stephanie a call! I love love love the way my new floors look. Thank you so much. One happy client.

Debbie Hartel Turek

I have never written a review before, but Dungan’s quality and service was so great I would like other people to know they cannot be beat. We received several bids for carpet throughout our upstairs and after getting a bid from Dungan’s, we finally found what we needed. They offered the best quality for the best price and were meticulous and clean when installing the carpet. Everyone who works at Dungan’s is friendly and listens to what I want without being pushy. Dungan’s has our business from now on. Save yourself the hassle and begin your search for home improvement with Dungan’s—they are the best at what they do.

Mary C

Danny and his son Trevor laid tile and hardwood in our home this week. Never have I had such hard working, courteous, neat individuals in my home. Not only do they work efficiently and quickly, they work with a great attitude. It was a very positive experience. Thank you, Dungan’s Floors!
Sharon Derouen Bell

Remodeling is usually a challenge! However, working with Tony Kell and his staff, our projects were completed in a timely manner, with efficiency, and professionalism. Tony designed a bathroom remodel to meet our very specific needs. The bathroom is beautiful and functional. Gilbert, our site supervisor, was on the site throughout the projects. His construction skills and knowledge, expedited our projects. Gilbert was attentive to the special needs of our household and extremely careful with our home. He is very talented, as are the two men on his team. They finished our master bathroom and then completed laying beautiful wood floors throughout the first floor. We are so pleased with both of these projects. We will use Dungan’s Floors for any future projects and we highly recommend this locally owned business.

Chrys Forrester

It was a pleasure meeting with you and your staff at your showroom. I wasn’t quite sure what hardwood had been selected previously in my home and I wanted to match and lace in the new hardwood; your staff, when presented with my dilemma, graciously assisted in matching and sourcing the original hardwood for a perfect match. The scheduling was seamless, no delays or rebooking. Tile is out, floor looks wonderful, crew was great, no mess was left behind. I am very pleased, and I look forward to the next project on my list of updates. I will call Dungan’s again! Thanks.

MaryAnne King

We had our carpet installed over the weekend and we love it!!! They did an amazing job!! 5 stars all the way!! Thanks for the help and advice on choosing the carpet.

Angelique Kuykendall

We have done business with Lou Jenkins at Dungan’s Floors since the early ’90’s. They put all new flooring in a home we were remodeling. In 2005, they did all our flooring in the new home we were building, as well as all the granite and tile work in the bathrooms, laundry and kitchen. They are the best in the business in our opinion, professional, friendly and provide excellent installation service.

Rosalyn C

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